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Case Studies

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City of Dana Point

Contract Compliance Audit (2008, 2010, 2012 & 2014)

Project Background

In 2006, HF&H assisted the City of Dana Point in negotiating a new agreement with the City’s existing hauler that included new contract terms and service requirements. The City subsequently hired HF&H in 2008, 2010, 2012 and 2014 to perform complaince audits of services under this contract to ensure new terms, such as recycling targets, insurance requirements and fee payment calculations, were being met.

Project Results

In 2008, HF&H determined that the hauler was significantly overbilling several of its commercial customers, such overbilled amounts have been refunded. HF&H also identified several small discrepencies between the City’s approved rate schedule and the rates charged by the hauler. Unapproved fees for special services were also identified. Diversion levels and other state and contract requirements were deemed to be meet, or on course to be met, as a result of the audit. The City recovered over $13,000 in fees underpaid by the hauler. The 2010 and 2012 audits identified additional unapproved special service fees in use, and that not all roll-off loads were being processed in accordance with the agreement. The 2014 audit identified that several commercial customers were miscoded, resulting in an underpayment of fees by more than $12,000 that the City recovered.